Privacy Policy

Kayebro Services Inc. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect information gathered through our services, including SMS communications, in compliance with relevant laws and regulations. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to provide property management services effectively. This information includes:

• Contact Information: Name, email address, phone number, and mailing address.
• Property Information: Details about the property you own or manage with us.
• Financial Information: Payment details for transactions related to our services.
• Communications: Information from email, phone, or SMS communications with us.
• Usage Data: Information about your interactions with our website and services.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To provide property management services, such as tenant screening, rent collection, and maintenance coordination.
• Communication: To send you updates, reminders, and information regarding our services. This includes SMS notifications if you have consented.
• Billing and Payments: To manage billing, payments, and account-related information.
• Customer Support: To respond to your inquiries and resolve issues.
• Legal Compliance: To comply with legal and regulatory requirements, including SMS compliance standards.

3. SMS Communication Policy

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Kayebro Services Inc. regarding:

• Appointment Reminders: Notifications about scheduled property visits or inspections.
• Payment Reminders: Alerts regarding upcoming payments or overdue balances.
• Service Updates: Information about ongoing maintenance or changes to service.

Opting In

By checking the box indicating your consent on our contact or registration forms, you are opting in to receive SMS messages. Message frequency varies depending on your engagement with our services.

Opting Out

You may opt out of receiving SMS messages at any time by replying "STOP" to any message from us. You may also contact us directly to opt out of SMS communication. Standard message and data rates may apply.

Message Frequency and Rates

Message frequency will vary based on your account activity and preferences. Message and data rates set by your mobile provider may apply. Check with your provider for details.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who help us provide our services, such as payment processors, maintenance providers, and IT support.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Kayebro Services Inc. or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure storage, and access controls. However, no data transmission over the internet or SMS is entirely secure. We encourage you to use caution when transmitting sensitive information.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You may have rights under applicable privacy laws, including the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Request corrections to any inaccuracies in your information.
• Delete: Request deletion of your information, subject to certain legal restrictions.
• Withdraw Consent: If you have consented to receive SMS messages, you may withdraw your consent at any time by following the opt-out instructions above.

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Privacy Policy on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us